Effective and last revised July 1, 2018
1. Information We Collect
Non Personal Information. In addition to any information that you choose to provide us, we and our third party service providers reserve the right to collect Non-Personal Information when you use our Services. “Non Personal Information” is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you; this includes passively collected information about your activities using our Services, such as usage data, URL tracking information, your IP address, and information about your web browser to the extent that information is not considered Personal Information. Non Personal Information further includes aggregate non-identifiable information that may relate to you but cannot specifically identify you.
Information collected by Cookies. We use various technologies to collect information about you, and this may include sending cookies to your computer or mobile device, among others. Cookies are small data files stored on your hard drive or in device memory that help us to improve the Service and your experience, see which areas and features of the Service are popular, count visits and track user activity among other things.
Information collected by Web Beacons. We may use other industry standard technologies like web beacons or tracking pixels to count the number of users that visit a page on the Site that includes these web beacons. Web beacons are used to report on site traffic and are used to analyze the effectiveness of advertising campaigns and how Users interact with the Site. We may also rely upon third parties to assist with the use and implementation of web beacons.
Information we collect from other services. We may also obtain information from other sources and combine that with information we collect through the Service; this information may include, but is not limited to, analytics, identity verification services, credit bureaus, mailing list providers, and publicly available sources. If you log into your account through sign-in services such as Google, you provide GOTCHA with permission to access certain information about your profile with that sign-in service.
Information we collect while using a Vehicle. We use various technologies to collect information about your use of the Services including Vehicle rentals. This information collected can include, but is not limited to, dates, times, locations, trip routes, and mileage. We use this information to provide and improve the Services, bill you, respond to your inquiries, and maintain your account with us. Gotcha Vehicles are equipped with Global Positioning System (“GPS”) tracking technology. We may track or monitor Vehicle location for a variety of reasons including improving our Services, help you locate a Vehicle for use, and to locate lost and/or stolen Vehicles.
Payment Information. When setting up an account with Gotcha you may be required to submit a credit card number. You credit card information is collected and processed by a third-party vendor, and is not stored or accessible by us. The third-party vendor is PCI compliant and adheres to all applicable financial privacy laws.
2. Use of Information
We may use your Personal Information and Non Personal Information to do any of the following: (i) provide, troubleshoot, maintain and improve the Service; (ii) provide and deliver the Services you request, process payments and other transactions, and send you related information, including without limitation confirmations and invoices;
3. Sharing of Information
Personal Information. Your Personal Information may be shared with contractors, advisors, consultants, prospective and current business and marketing partners, and service providers acting on our behalf or under our instructions that perform services for us, such as analyzing customer data, providing marketing assistance, and processing credit card payments. They have access to Personal Information as needed to perform their functions, but may not disclose your Personal Information for other purposes. In addition, we may share your anonymized information for statistical, research, or planning purposes.
Disclosure By Law. We may disclose any information, both Personal Information and/or Non Personal Information, you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders form law enforcement, or any legal process or to protect or defend GOTCHA’s or a third party’s rights or property, or protect someone’s health or safety.
4. Your Choices
GOTCHA provides you with the ability to opt-out of receiving promotional emails or text messages from us. If you wish to discontinue receiving promotion emails, you can opt-out by following the instructions in those emails or text messages or through your account settings. If you opt out, we may still send you non-promotional communications, such as those about your account or ongoing business relations.
You may review, correct and update certain Personal Information displayed on your profile or within your account by logging in to your account on the Site or through the App and accessing your account settings or personal information and updating the applicable fields, or by contacting GOTCHA through the Contact section below.
We will retain your information as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Security of Information
GOTCHA takes reasonable measures in an attempt to help protect your Personal Information form loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. To accomplish this, we encrypt certain sensitive information using Secure Socket Layer (SSL) technology, and implement other commercially reasonable procedures to protect your Personal Information. However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure, and GOTCHA does not represent or warrant that your information will be completely secure, including without limitation from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or telecommunications network.
7. Links to Third-Party Sites
Phone Number: 843-647-7342
Email address: firstname.lastname@example.org
By mail: 7 Radcliffe St. Suite 200
Charleston, SC 29403